Site customer orientation

From the site of production to the consumer, the biomass supply chain is characterized by many spatially distributed, time-variable biomass sources and many spatially distributed providers and consumers (see Fig. 2). A multitude of actors (forest owners, forestry operations, private forestry contractors, carriers, transport companies, combustion plant operators, etc.) must collaborate in the strongly customer-oriented supply chain. This diverse and complex network of partners collaborates in different operations and exchanges information through a multitude of interfaces. 

The third, which they call a Chemicals Service Provider will have as its value proposition the best customer-specific result. Its characteristics will include being good at understanding customer needs and economics, providing chemical-related services to diverse end users, operation of outsourced chemical-related activities within customer site, manufacturing frequently being linked to customers production, and a service-oriented culture ... 

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