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Safety climate satisfaction

A recent study titled Can Woiker Safety Impact Customer Satisfaction which was conducted by the National Safety Council (NSC) and published in the Journal of Safety Research, studied 821 anployees at a Midwestern electric utility company s power delivery and customer care groups to consider how a company s safety climate and workplace injury statistics might impact customer satisfaction. ... [Pg.121]

The results show that customer satisfaction and a company s safety climate and injury rates were significantly correlated. The researchers also snggested that the study results help make the business case for safety ... [Pg.121]

See other pages where Safety climate satisfaction is mentioned: [Pg.393]    [Pg.1216]    [Pg.51]    [Pg.141]    [Pg.285]    [Pg.214]    [Pg.68]    [Pg.35]    [Pg.211]   
See also in sourсe #XX -- [ Pg.68 ]



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