Quality Gurus

A Guru is an acknowledged leader and Quality Gurus are indeed charismatic people who get their messages across. These messages, however, are not always in agreement and do 

Three distinct genre of Gurus can be distinguished since the 1950s  

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Dr. W. Edwards Deming was one of the quality gurus in the 1950s and 1960s who used statistics to imderstand the performance of processes. Deming s process became known as statistical process control or SPC. His... 

Joseph M. Juran was another of the quality gurus of the same era as Dr. Deming. Juran developed the quality trilogy of quality planning, quality control, and quality improvement to help organizations reduce costs that can be associated with poor quality. 

Let s start by looking at the definition of quality. How would you define quality Each one of us will develop a definition that will work for us and will probably not be the same as someone else s. Let s look at the definitions that the quality gurus and others have developed ... 

It is useful to note that the quality gurus of Japan like numbered lists, for example the Seven Mudas, the Five Whys, and the Five Ss. However, the exact number of Ss is less important than observing the simple doctrine of achieving the elimination of wastes. 

Another quality guru MasaaM Imai, bom in 1930 in Japan, has provided the concept of kaizen that means continuous improvement. He has authored following popular books ... 

Finally, I am not a guru. Please read this text with the same critical eye that you lend to all your professional work. I have tried to give practical advice and ways of achieving some of the more common goals of quality in analytical chemistry. I hope you will find useful recipes to follow. Have fun ... 

This is the second Guru and he became known internationally in 1951, when he pubhshed his first book. Quality Control Handbook [12], which has since become the standard world reference book on quality management. Other books were published [13,14]. He visited Japan in 1954 and gave a series of lectures and seminars postulating that quahty control should be conducted as an integral part of management control. 

This is final Guru in the New Western Group and is a Danish business economist, who has been able to successfully adapt his concept of Personal Quality to suit Japanese and Russian cultures. Moller has published a book [36] and identifies three vital areas— Productivity, Relations and Quality. 

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