Never Tell Another Person They Are Wrong

Never Tell Another Person They Are Wrong 

When doing an inspection and a deviation is noted, extreme tack must be used to explain this deviation to the person. Never tell a person that his/her safety is poor, wrong, bad, or nse any other word that implies that the person s efforts and perceptions of safety are wrong. Remember that negative attracts negative. 

For example, on inspecting a workshop, it was obvious that there was very little safety effort. The housekeeping was poor, lighting inadequate, and the ventilation left a lot to be desired. The entire area was dirty and not cared for and was clearly hazardous. The workers in the area also were failing to comply with safety standards. 

Thinking carefully, 1 approached the supervisor of the area and we commenced our inspection. He was waiting for me to tell him how poor his work area was and, thus, strike a blow to his integrity. This would have led to some form of conflict. I noticed he was a rather aggressive person who wanted an argument. 

It so happened that I found a small area within the workshop where some individuals had put in an effort to improve the housekeeping. I immediately complimented the supervisor and asked his opinion about the area. My approach obviously caught him unaware. My positive approach was answered by a positive reply from him. This broke the ice. 1 continued by asking him how he felt about the hazards 

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