Incorporating Human Factors in Emergency Operating Procedures

REACTION VESSEL 1X FEED LINE LEAK Control Room Operator 

After verifying fumes are NOT visible, ISOLATE leak  

If fumes become visible, RETURN to control room and CALL Maintenance (ext. 1234). 

incorporating Human Factors in Emergency Operating Procedures 

Keep in mind that Emergency Operating Procedures are written for use in the heat of battle. The user may be, and usually is, under great stress. Communications systems may be compromised or lost. Knowledge of the status of other processes may be limited or nonexistent. Power may be out or available only to some equipment or areas lighting may be poor. Confusion may be rampant, but immediate response is required there is no time to read a procedure for understanding. The EOP must help the user to make quick, safe, efficient decisions and to perform actions with high probabilities for success. Effective EOPs can also act as a confidence booster. At the same time, the EOPs must help the user access and use available information so that actions are based on actual conditions. 

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Incorporating Human Factors In Emergency Operating Procedures... 

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