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Facilitate discussion of successes and failures

The discussions of safety projects at the celebration mentioned previously included both successes and failures. Work teams not only presented the positive consequences of their special efforts, they also relived their disappointments, their frustrations, and their dead ends. They featured the highs and the lows. This made their presentations realistic. It also made clear the great amormt of dedicated work needed to carry out their action plans and contribute to the celebrated reduction in injury rate. [Pg.288]

Pointing out hardships along a journey to success justifies tire celebration. It shows that the celebrated bottom line was not luck. It was accomplished by hard work, interdependence, win-win collaboration, and S3mergy. Many people had to go beyond the call of duty to make a small-win contribution. [Pg.288]


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