Effective procedure writing

The basic principles of effective procedure writing previously presented apply equally well to batch processes, but batch processes also have specific procedure considerations. Batch equipment often is used to produce multiple products with the same components. Typical batch operations are ... 

Training procedure writers in effective procedure writing... 

Supplies standards writing organizations with effective procedures and management services to ensure efficient use of their manpower and financial resources and timely development of standards. 

Chapter 5 provides a starting point for developing a Hst of elements for writing effective procedures to meet yom facUit/s needs. Due to your operations, maintenance, and regulatory concerns, you may want to add facihty-specific procedure criteria to this hst or delete criteria not applicable to your situation. 

Procedure Evaluation Criteria (based on procedure writing e erience, human factors and lessons learned including recognized formatting and presentation methods) will help to ensure your procedures are effectively written. There are many items used to evaluate the effectiveness of a procedure. While most procedure elements are based on human factors, some are based on technical, administrative, or regulatory factors. Techni-... 

Speeds up procedure development because the method for writing effective procedures has been clearly defined... 

The example in Figure 6-4 gives the user clues for assessing the seriousness of the situation. It incorporates the techniques for writing effective procedures. 

The most effective procedures are written with the active participation of the employees who will follow the procedures. A compHance person, who may beheve that a certain method of operation is preferable when it is not practical, should not write such procedures in isolation from the employees who will operate under the procedures. 

CCPS G-32. Guidelines for "Writing Effective Operating Maintenance Procedures. American Institute of Chemical Engineers, Center for Chemical Process Safety, New York. 

You can only handle effectively those customer complaints that you receive and record. Customers may complain about your products and services but not go the extent of writing a formal complaint. Complaints may arise in conversation between the customer and your sales and service staff and this is where you need to instill discipline and ensure the complaints are recorded. Your customer complaints procedure should cover the following aspects to be effective ... 

Guidelines for Writing Effective Operating and Maintenance Procedures... 

Note that/y is time-dependent through the b factors. In the absence of reactions, b2 varies linearly with time as b2 = 2r2 + 4Dt. Because of bimolecular reactions, it must increase somewhat faster to account for the reduction of central density. Schwarz takes this effect into account by writing db2/dt = 4D. + /).( ) and devises an approximate procedure to evaluate /) by separating the contributions due to different reactions—namely,... 

The tracer-subtraction procedure adds negligible uncertainty to the measured CaJ Ca ratios. However, it is in fact essentially impossible to entirely eliminate the effects of instrumental mass discrimination for the measurements of either the Ca- Ca mixed tracer or for the standard Ca isotope ratios. Hence, it is necessary to have a standard material with an agreed-upon value of 5 Ca. At the time of writing of this article there is no such standard. 

---