Customer owned tooling

In many cases these requirements will not apply but in some contractual situations the customer may provide products or services for use by the supplier in connection with the contract. This clause of the standard specifies requirements that apply in such situations. The product being supplied may have been produced by a competitor, by the customer, or even by your own firm under a different contract. These requirements apply to any product supplied to you by your customer and not only to what is to be incorporated into supplies. The customer may in fact supply facilities, equipment, software, or documentation for use in conjunction with the contract, which may be provided on loan, to be returned on completion of the contract or to be retained. Customer-owned tooling and returnable packaging also constitutes customer supplied product. If you use the customer s facilities, such use should be governed by the regulations imposed in the contract rather than these requirements. If the customer supplies documentation, unless it is required to be returned, you should assume it is yours to keep. Such documentation is not governed by these requirements although, if the customer requires the documents to be returned, you should assume that these requirements do apply, but apply them with discretion. 

The standard requires customer-owned tools and equipment to be permanently marked so that ownership of each item is visually apparent. 

Apply permanent markings to all customer-owned tooling and equipment. 

Provide design and use tools that are locked to the supplier product. Some catalyst companies provide sophisticated computing models to their customers that enable their customers to optimise their processes and achieve maximum efficiency. These computer models are provided with extensive data sets that only relate to the supplier s own brand of catalyst. 

If the analyst uses statistics with a commonsense, this is a powerful tool to help him to answer his customers or his own questions... 

Figure 18-2 illustrates an Auto Open procedure that installs a new menu command in the Tools menu and assigns the Sub procedure named CommandHandler to it. To install your own custom menu command in a menu, replace Tools, New Menu Item and CommandHandler with the name of the menu, the text of your menu command and the name of your macro. 

There are two ways to create a custom toolbar. One way is to modify an existing toolbar (such as the Standard toolbar). The other way is to create a new toolbar and then proceed to add built-in tools, as described earlier, or custom toolbuttons, as described later in this chapter. This way you can leave the Standard and Formatting toolbars (for example) unmodified and display your own custom toolbar. To create a new toolbar, use the procedure in the following box. 

We hope that the material and examples presented in this book will stimulate students and teachers to look at their surroundings, develop their own analytical tools or exercises and thus engage in fruitful future dialogues between customers or users and the producers of chemical analysis. 

Multimedia Manager for Fundamentals of Analytical Chemistry, Eighth Edition A Microsoft PowerPoint Link Tool. The Multimedia Manager is a digital library and presentation, dual-platform CD-ROM. Included is a library of resources valuable to instructors, such as text art and tables, in a variety of e-formats that are easily exported into other software packages. You can also customize your own presentation by importing your personal lecture slides or other material you choose. 

Products/technologies Unique gene response profiles provide mechanistic information that can be used to optimize drug leads, as well as automated assays for screening drug leads for safety. Tools are offered as kits for customers to perform in their own laboratories or as a service through Xenometrix s Customer Research Laboratory. 

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