Cross-functional flowcharts

This display should provoke questions, or issues, to explore in overhauling a supply chain process  

Cross-functional flowcharts can be used for any process where greater detail is needed. The need to explore any of the issues raised above could lead the Design Team to turn to pursue the creation of such flowcharts. 

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An SOP should be detailed enough to adequately define the task it describes, but also general enough not to limit the user into a situation where efficiency and effectiveness are minimized. A flowchart is useful to structure an SOP and particularly to clarify responsibility of cross-functional departments. 

Figure 24.6 combines a number of useful bottom-up tools for flowcharting physical flow in the supply chain. First, it relies on industrial engineering symbols for Operation, Transport, Inspection, Storage, and Delay process steps. Second, the format uses what is called the swim lane or cross-functional presentation to show the roles of multiple supply chain... 

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