Continuous quality improvement work teams

Total quality management is an approach that seeks to improve the quality of the value proposition that the organisation delivers to the customer in the most effective and efficient way possible. Based on the ideas of continuous improvement it requires the whole organisation to embrace the concept and cannot be undertaken by a department or group of managers alone. It requires the company to work as one team to focus on quality improvement in all systems and processes. Some times referred to as the Deming philosophy. 

Pharmaceutical cGMPs for the 21st Century was intended to enhance and modernize the regulation of pharmaceutical manufacturing and product quality. This report provides an overview of the PAT Team s and Manufacturing Science Working Group s collaborative efforts, accomplishments, and points to consider as the initiative moves into its next phase (implementation and continuous improvement). 

On the other hand, numbers that measure the quantity and quality of process activities related to safety performance provide the context needed to motivate individual and team responsibility. They direct continuous improvement of the process. Chapter 19 in Section 6 of this Handbook presents more details on developing a process-based evaluation system for continuously improving safety. The following chapters in Section 5 recommend a variety of additional strategies for cultivating a work culture that promotes actively caring behavior. 

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