Conflict management personality models

Conflict models are helpful tools to deal with conflict in specific ways. Every author wrihng about conflict management has a different set of conflict models. A common model divides conflict into behavioral types and per-sonalihes. A personality is first defined by its method of operahon. Once a personality is idenhfied, a sculptured method of dealing with the personality is given. 

One example of this is a personality model devised by Brinkman and Kirschner (1994). They assigned ten conflict personalihes tank, sniper, grenade, know-it-all, think-they-know-it-all, yes, maybe, nothing, no, and whiner. Each personality name indicates trademark characterishcs. Tips on managing each personality are given in the following. 

Toropov (1997) proposed a second conflict personality model a four square model that includes four main personality types the sharpshooter, the lone ranger, the professor, and the cheerleader (Table 8.3). Toropov suggests that by mirroring a personality to a specific personality type, you can more effectively manage conflicts with them. Following are scenarios that highlight characterishcs of each personality type. 

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