Assessing and Managing Supply Chain Performance

The idea that there are key drivers of supply chain performance is useful in thinking about another theme emphasized by many authors and first proposed by Fisher (1997) in an important article that advanced the notion that one size 

Responsiveness-efficiency tradeoff frontier (based on Fisher, 1997 and Chopra and Meindl, 2001). 

we discuss efficiency and responsiveness in more detail, and we also introduce supply chain risk as an additional criterion to consider in designing the supply chain network and its associated operating policies. 

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