Wireless Priority Service

Wireless Priority Service (WPS) can improve connection capabilities for a limited number of authorized national security and emergency preparedness mobile phone users. In the event of congestion in the wireless network, an emergency call using WPS will take priority queuing for the next available channel. Obtain a last-resort backup means of communication such as wireless, WIFI, or satellite. Consider HF radio as an option, recognizing that HF usually requires a skilled operator such as a licensed HAM radio operator. Evaluate the resiliency, redundancy, and interoperability of the system while performing your inventory and risk assessment analysis. 

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In SCOR model application, this level is intended to define process types and priorities for improvement. At Wireless Services, it focused on the "value proposition" the company was promoting. The philosophy employed by SCOR uses competitive comparisons to establish what is considered the "basis for competition" or BOC. At Wireless Services, senior management examined each product line against supply chain performance attributes and decided on objectives for performance related to competition. Figure 23.2 shows the format of the product line BOC structure. 

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