Reward Checklist

Below are 10 rewards that people receive from doing volunteer work. Check the ones that are important to you. The more squares you check, the more satisfaction you can expect to receive. 

I I Reward 1 Comradeship. Fellowship becomes increasingly important 

1 Reward 2 Recognition. When you are on a payroll, money itself can be the main form of recognition. In a volunteer position, recognition and ego satisfaction come from many directions. Certain groups, like a hospital auxiliary, carry considerable prestige. 

1 Reward 3 Freedom to withdraw. You are not tied to a volunteer role in the same way you are to a salaried job. You can come and go more easily. 

1 Reward 4 Sense of mission. Retirees who have a sense of mission are often the happiest of all. Giving time to something you believe in can be rewarding beyond expectations. 

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You can see how this simple inexpensive incentive/reward program was both pleasant and constructive. It got people talking about the behavior-based coaching process in positive terms and it rewarded the most difficult aspect of a behavioral coaching process— interpersonal feedback. It is relatively easy to complete a critical behavioral checklist (CBC) compared with relaying the CBC results to an observee in a positive and constructive interpersonal conversation. The potential reward for completing this last and most important aspect of behavioral coaching added an element of fxm to the whole process. It made it easier to transition from behavioral observation to interpersonal feedback. 

This successful mystery observee program illustrates an important principle in incentive/ reward programs. You get what you reinforce. Programs lhat reward employees for handing in a completed CBC will probably increase the number of checklists received, but how about tire quality of the CBC Will the number of constructive comments on a CBC decrease when a reward is given for quantity You can count on this for employees who view the reward as a "payoff" for their efforts. That is why it is important to educate people about the rationale and true value of a particular safety effort. Then the big payoff is injury prevention, and the extra reward can be perceived as a "token of appreciation" for heartfelt participation. 

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