Prioritizing sales time

Helping to prioritize sales time with lead scoring and interesting moments... 

Through these dashboards, as shown in Figure 15-1, sales can determine their hottest leads and opportunities so they can prioritize their time based on lead quality and urgency. Note the stars and flcunes indicate that the lead is urgent and timely. 

In the past, SLAs were typically used in technical support, where tickets prioritized, followed up on, and escalated in case a technical support eissoci-ate did not follow up on the issue in the allotted time. This technique has become increasingly popular in the sales and marketing world to prevent either tecim from dropping the ball. 

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