14 points for management

W. Edwards Deming offered 14 key principles for management to follow for significantly improving the effectiveness of a business or organization. Many of the principles are philosophical. Others are more programmatic. All are transformative in nature. The points were first presented in his book Out of the Crisis. Below is the condensation of the 14 Points for Management as they appeared in the book. 

Over the years, Deming distilled his observations into a set of 14 points for management. These 14 points are based on more than a half century of observing and working with business. According to Dr. Deming, the 14 points have one aim to make it possible for people to work with joy. We will briefly discuss each of the points with some reference to its application to safety. ... 

Dr. Deming offered a system of 14 points for management, based on over 50 years of experience helping businesses improve quality, productivity, and economic success ... 

For examples of what Deming intended concerning his insistence that quality must be built in at the design stage, reference is made to the third and fifth points in the previously cited condensation of the 14 points of management. This is the third point. 

Deming has provided 14 points guideline for the management. These are as follows ... 

The 14 points constitute a theory of management. Applied properly, they will transform your style of management. Unfortunately, deadly diseases stand in the way of transformation. We try here to understand their deadly effects. Alas, cure of some of the diseases requires complete shakeup of management style (fear of takeover, for example, and shortterm profit) [7]. 

Every hospital must prepare to treat victims of HAZMAT accidents before an event occurs. The hospital must provide appropriate HAZMAT training, provide personal protective equipment, and develop and disseminate policies and procedures necessary to quickly and efficiently treat contaminated patients (Levitin Siegelson, 1996, 2002 Pfaff, 1998). Guidelines for the initial management of patients with acute toxic exposures have been established by the Centers for Disease Control and Prevention. Initial treatment protocols are agent specific and are provided for review (see Table 25.13 CDC, 2006b). At a minimum, nurses should be aware of the guidelines and how to access them quickly at the point of care (see Table 25.14). 

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