Performance review monitoring contractor

Monitoring of the performance of contractors and follow-up of non-compliance should be carried out according to a written procedure. It should include continuous monitoring, as well as periodic review and renewal of the contract. 

Periodic review of the contract should be based on an assessment of the contractor s overall performance. The criteria outlined for monitoring of prequalified products and manufacturers (see Section III. 6) also apply to monitoring of contract-acceptors who store and distribute pharmaceutical products. 

Monitor and review the implementation of all aspects of this Order, including field organization and contractor performance ... 

Case 3. A chemical company with 1,200 employees has found numerous ways to include its employees in the site s safety and health program. For example, the Safety and Health Committee, which includes equal labor and management representatives, has responsibility for a variety of activities, such as monthly plant inspections, incident investigations, and examination of any unsafe conditions in the plant. Employees are also involved in process and operations review, safety inspection, and quality teams. Two hourly employees work fulltime at monitoring the safety and health performance of on-site contractors. 

---