Knowledge requirements management

Product specific models require management from initial creation through approval, use, refinement, and eventual withdrawal and archiving. Data from different sensors must be correctly collated and built into the models for the products they support. As the body of knowledge concerning a process increases, so the product specific model can be refined and made ever more robust. 

Upper management will need to be coached about the metrics and how to react to the metrics reports. One organization should be praised for bringing their metric from 65 percent to 85 percent while another should be questioned about why a metric slipped from 95 percent to 90 percent. This requires management to be knowledgeable or to be coached before making comments about metric performance. 

The first pharmacy disease-management examinations were offered in 1998 as pencil-and-paper tests in the states of Arkansas, North Dakota, and Mississippi. Certification was offered in four disease states asthma, dyslipidemia, diabetes, and anticoagulation therapy. Since that time, the examinations have been adapted for computer administration at multiple test sites any time of the year. However, non-electronic testing is offered annually at the APhA national meeting. Due to the specialized funds of knowledge required for successful certification, pharmacists are strongly encouraged to have at least 2... 

For networked computers, two basic types of machines exist—servers and workstations. Servers should be as powerful and upgraded as frequently as software requirements and the budget permit. In today s very competitive new product development marketplace, speed and processing power impact the efficiency of the knowledge worker. Management must find the balance on that delicate line between cost and productivity. 

If exiting employees are not voicing safety concerns, then the organization may not have the necessary knowledge required to prompt corrective action, and the new employee (even those with realistic expectations of the normal safety risk profile for the job type) may be about to enter a job with an unacceptable level of safety risk (beyond those normally associated with the type of work). Thus, new employee safety will be enhanced if a workplace has a safety voicing culture, where employees freely share safety information, and this is supported and reinforced by both management and co-workers. In contrast, a new employee that enters a workplace which has a silence culture, or has employees that want to voice about safety but feel they cannot for some reason, can be exposed to more safety risk than is necessary. 

Training needs are defined as the skills and knowledge required by employees to perform job tasks safely and efficiently. In this step, managers, trainers, supervisors, and employees should identify where potential safety problems exist and what is the most effective training. Employees who participate are more likely to take ovraership in the training program and support it. 

The knowledge required for an OSH manager in the United States includes... 

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