Key Role for Suppliers

To avoid insufficient and excessive standards of work, and to avoid duplicating tasks in their entirety or in part, pharmaceutical mantrfarttrrers and suppliers should work together in partnership. They must be able to work efficiently as a combined team and, as such, must be able to communicate effectively to streamline validation. The parallel mutual benefits of cooperation between customers and suppliers are outlined in Table 17.1. 

The MCA acknowledges the key role suppliers have in the future of validation and are very keen that the supplier s capability is appropriately assessed (refer to Chapters 14 and 15) complementary support is given by the pharmaceutical manufacturer to ensure all validation requirements are satisfactory covered. Issues that need to managed include the following  

Break down less often Fewer warranty visits 

Be easier to further develop Be easier to modify and/or upgrade 

Be used more effectively Good reference sites for new customers 

---