Few or many nonconformity reports

Let us compare the experience of applying a formal nonconformity (NC) management system on two different process plant construction sites, A and B. On site A, from the day the site was opened, the NC management system was operational, an initiative totally supported by the EPCM contractor s site director, who considered it essential for mastering any quality problems that might arise. 

The system created was simple processing a NC was done on a one-page form requiring a minimum of signatures. With full support from the top, no problems were encountered in imposing the system site-wide and it proved Its worth throughout the whole construction phase. 

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