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Elements of Good COM Brings Proper Orientation

DETERMINING THE ELEMENTS OF GOOD COM BRINGS PROPER ORIENTATION [Pg.116]

In order to establish an effective COM system, the firm is advised to begin with a determination of what a good system will provide. The questions [Pg.116]

For the companies in the lead in this area of SCM, COM has become a mission-critical function as they discovered that answering the questions in a positive manner led to more orders with higher profits and better-satisfied customers. As they further realized through analysis and improve- [Pg.116]

AN ACTION PLAN GUIDES GOOD CUSTOMER ORDER [Pg.117]

Incorporate Quote Optimization and Point-of-Sale Support Employ electronic quote system that integrates the quote process with the order entry process Improve sales performance by increasing the sales team s ability to configure and price new or complex products Enable sales people to perform complex pricing calculations in the field Incorporate product visualization tools to enhance the selling process  [Pg.118]




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