Audits toller selection

The client s personnel who had close involvement in the toll can best determine the toller s future status. A recommendation to use the toller again can be based upon the total experience including audit results and the toller s action item follow-up. A safe, responsive, conscientious toller that met the commercial requirements of the toll contract will most likely be given consideration on future tolls. As discussed in Chapter 2, The Toller Selection Process this recommendation can ease any future selection process for both parties when the toller in question is known to be technically capable. 

This assessment can be used to collect data about tollers during selection or for auditing an ongoing toll. It is discussed in Chapter 5, Ongoing Operations Audits and Follow-up. As with all examples, this should be modified to address the user s specific needs ... 

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