A vigilant approach to interpretive work

Humble scepticism Wariness of operations, information and knowledge 

Investigators handle information with an equal sense of humility and scepticism. They are intimately aware of the limitations of incident reporting data, and the flaws and influences it is open to. Primarily, as indicated previously, they are wary about not getting information at all. So a quiet week is more of a cause for suspicion than for relief investigators are sceptical that there have really been so few incidents. Instead, they suspect that they simply haven t heard about them. For example, after a few days that had seen particularly few incidents reported, one 

Here we think that everyone is open to their own perspective and aims. A pilot may not know, or may have been limited by their perspective in how they understood an incident. And everyone will to an extent massage how much they report their own failures. (Si5-6) 

There is always that risk that you start believing your own press releases, and away you go. You think, perhaps we don t need to put all that money into training and standards - because we are so good. (Si3-1) 

You ve got to keep yourself honest and stop getting delusions of grandeur. That glossy magazine that we do - I ve always had this uneasy feeling that it promotes us as being really good. And we aren t. (Si3-8) 

---