NASA Shuttle Columbia Tragedy

In this chapter and the previous one we outlined an eight-step process for leading effective changes in organizational culture to improve safety and illustrate some of the ways leaders can use the tools explained in this hook. In the next chapter we will explore how this process helped NASA change its climate and culture after the space shuttle Columbia tragedy in 2003. 

Why did the US Navy experience an event that killed forty-seven sailors aboard a battleship Why did NASA learn, and then presumably unlearn, lessons after the Shuttle Challenger tragedy in 1986, only to experience the loss of the Shuttle Columbia and its crew seventeen years later Why, year after year, does any cursory search of the news result in several examples of safety concerns that are ignored or overlooked, and result in catastrophic, multi-million dollar losses, lawsuits, and lives lost ... 

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