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Mumbai Dabbawalas A Highly Responsive Distribution Network

5 MUMBAI DABBAWALAS A HIGHLY RESPONSIVE DISTRIBUTION NETWORK [Pg.415]

Besides being awed by their accomplishments, it is important to ask how the dabbawalas succeed while other people failed when trying to provide home delivery with Urbanfetch and Kozmo.com. Besides their discipline and commitment, three factors facihtate the success of the dabbawala distribution network  [Pg.415]



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A -networks

A distribution

Dabbawalas

Distributing Responsibilities

Distribution networks

Distribution response

Mumbai

Mumbai High

Mumbai dabbawalas

Response networks

Responsive networks

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